Delivery Information
We deliver within the UK and Worldwide
United Kingdom
- FREE Next Working Day Tracked - for orders £50 or more
- Standard Tracked - £3.95 (2-3 working days)
- Express Tracked - £4.49 (1-2 working days)
- Next Day Tracked - £6.99 (Next Working Day)
- Urgent Next Day Tracked - £23 (Delivery before 12: Includes Saturday, but not Sundays)
- International Tracked Shipping - From $20 USD (5-7 Working Days)
- Flat Rate Tracked Shipping - $34 CAD (5-7 Working Days)
- Flat Rate Tracked Shipping - $38 AUD (7-10 Working Days)
- Flat Rate Tracked Shipping - 2-5 Working Days. Tracking Information provided
Flat rate shipping - Shipping price is fixed regardless of the weight of your order : )
Rest of the World
- International Tracked Shipping - From £6 (5-7 working days)
PLEASE NOTE
Customs fees may be due on goods sent to international destinations. These may be requested by the courier to be paid prior to your order being delivered. As those fees are collected to receive the goods in your country, we deduct all taxes from our product prices.
Once a purchase is made you will receive an email with detailed information about how to track the progress of your order from packing through to dispatch. Including when we have picked your products, packed them in the box and passed them to the courier!
- Our next day services arrive the next working day. However on rare occasions during busier periods and courier issues beyond our control this may take longer and cannot be guaranteed, but we will always do our best to make this possible in any way we can : )
- Orders placed after 3pm (GMT) will be shipped the following working day. Working days are Monday to Friday.
- To track the progress of a current order, please check your email for instructions on how to do this. A link to download your order invoice is also available from your shipping confirmation email.
- Please ensure all addresses are entered carefully at checkout as we are unable to refund orders lost in transit due to addresses entered incorrectly. If you have entered an incorrect address, please contact us as soon as possible and we will do our best to change this for you : ) although this is not always possible as we do begin to pack and dispatch items very quickly once they are placed!
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Some orders can take longer to arrive to international destinations due to delays in customs and this is unfortunately beyond our control. Please allow up to 25 working days for international orders
- Please note if international orders are returned to us due to non payment of customs we are unable to refund any shipping costs and charge a 10% restocking fee for your items. We may also be charged the customs fee to receive your order back to us and this amount will be deducted from your refund. Information regarding customs can be found above.
If you have any questions, please contact us using our contact form, we are always happy to help!
