Delivery Prices

*Delivery updates*

Currently couriers are handling an unprecedented amount of mail due to Covid and our usual delivery times may be extended. We can also currently not guarantee that next working day services will be received the following working day.

Regulations may have been introduced that have extended delivery times internationally. 

Please note that customs depots are experiencing delays and orders are taking longer to clear customs. We apologise for any delays however, delays in customs are unfortunately out of our control.

For information regarding customs fees for orders to EU destinations, please see our International Delivery information below

Stay safe and thank you for your continued support 

We deliver within the UK and to ALL international destinations

All orders placed before 3pm are dispatched the same working day, any order placed after this time will be dispatched the following working day.

UK Delivery 

 Orders are dispatched with Royal Mail. Larger deliveries are dispatched with DPD. 

(We cannot currently guarantee Next Day Delivery to Scotland)

International Delivery

Our shipping costs are weight based and vary depending on the total weight of your parcel. 

Orders are dispatched with Royal Mail / DHL up to 2 kilograms. Orders heavier than this are dispatched with DPD, DHL or Fedex on an express service depending on the destination.

There will be no customs fees on UK orders. For our international customers outside of the UK, customs fees may apply on your order, this now includes EU destinations. Unfortunately, we have no control over customs and duties fees. However, you can contact your local customs office to check if fees may apply

For EU destinations the following customs regulations may now apply

• Items valued at under €22 are not subject to VAT or duties until at least 1 July 2021
• Over €22 and below €150 may be taxed at the border and may incur a customs clearance/handling fee
• Over €150 may attract VAT, customs duties and a clearance/handling fee

Europe

We have resumed our shipping to all EU destinations. Please note if orders are returned to us due to non payment of customs we are unable to refund any shipping costs and charge a 10% restocking fee for your items. Information regarding customs can be found above. Thank you

Rest of the World

** Please note: For orders under 500g, we offer a Non Tracked Shipping option. If you select a NON TRACKED shipping option at checkout, we will be unable to trace your order during transit or insure you for non arrivals. Please select your shipping option at checkout carefully choosing a Tracked or Non Tracked service. Please allow up to 25 working days for international orders, as couriers will not consider an item lost until after this time. 

(Please note that some orders can take longer to arrive to international destinations due to delays in customs and this is beyond our control)

Once a purchase is made you will receive an email with detailed information about the progress of your order from packing through to dispatch.

To track the progress of a current order, please check your email for instructions on how to do this. A link to download your order invoice is also available from your shipping confirmation email. 

Please ensure all addresses are entered carefully at checkout. We cannot be held responsible for orders lost in transit due to addresses entered incorrectly and we are unable to change addresses once orders have been placed.

If you need any more information regarding our delivery times and prices please contact us using our contact form